Returns & Refunds Policy
2-Day Return Window
Free Return Shipping
Easy Exchanges
Return Eligibility
What items are eligible for return?
Any product that has been used for no more than two days.
Are sale or discounted items eligible?
Yes, sale items can be returned.
Return Timeframe
How many days must a return be requested?
No more than two days from the date the item is received.
Delivery Day
Day 1
Day 2 (Last Day)
Condition of Returned Items
Unused & Unwashed
Original Packaging
Tags/Seals Intact
No Damage
Proof of Purchase
Required Documents:
- Original invoice or order confirmation
- Order ID or receipt
Return Process
Contact Us
Send a message to our WhatsApp (+94741335605) with the item you want to return.
Message Us on WhatsAppShip the Item
Send the item with the invoice to the address we provide.
Receive Refund/Replacement
Get a refund or replacement item of the same value within a few days.
Note: No delivery fee for replacement items.
Return Shipping
Shipping Costs
We cover all return shipping costs.
Return Address
You'll receive the return address after contacting us.
Refund Policy
Refund Method
Replacement item or money back for the price of the returned item.
Processing Time
Refunds are processed within a few business days.
Exchange Policy
Different Sizes
Different Colors
Different Products
No limit on number of exchanges
Damaged or Defective Products
Acceptance Criteria
Returns accepted only if there is damage during shipping or packaging.
Evidence Required
Photo or video evidence of damage is required.
Refund Guarantee
Full refund guaranteed for damaged items.
Contact Information
For any return inquiries, please contact us:
